How Ladai works
Ladai is being built in the open, evidence first. Here is the honest state of it.
1 · You give it the letter
The rejection letter, the policy document, the discharge summary, the bills. Ladai pulls out what matters: the insurer, the claim amount, the dates, and the exact ground they repudiated on.
2 · It matches the ground to a pattern
Insurers do not invent new reasons. There are roughly ten, and we have tagged 120 real documents against them — 100 published Insurance Ombudsman awards and 20 anonymised rejection letters, spanning eight ombudsman centres and fifteen-plus insurers.
3 · It gives you the counter-argument, with the citation
Not a template. The specific regulation, circular paragraph or published ombudsman award that has defeated this exact ground before — and, just as importantly, when it has failed. A weak case told it is strong helps nobody.
4 · You file it
You send the appeal, in your name, through the free channels the law already gives you. Ladai does not represent you, does not take a cut of what you recover, and does not file on your behalf.
Where this is today
The corpus is built and the argument playbook is written. The product is not open yet. Join the waitlist and you will hear from us when it is — waitlist members go first.